Contact Us

Our Fort Carson Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

6800 Prussman Boulevard
Fort Carson, CO 80913
Phone: (719) 579-1606

Hours of Operation:
M, Tues, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Thurs: 9:00 am - 5:00 pm
Sat.: 10:00 am - 4:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (719) 579-1606.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (719) 579-1606.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (719) 579-1605.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (719) 579-1605.
For medical emergencies or to report a fire, please dial 911.

South Community Center

1045 Titus Boulevard
Fort Carson, CO 80913

Hours of Operation:
M, Tues, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Thurs: 9:00 am - 5:00 pm
Sat.: 10:00 am - 4:00 pm

Joel Hefley Community Center Management Contacts

Aymesha Melendez Community Director (719) 579-1606 Ext.686 [email protected]	Keisha Layton Customer Experience Manager (719) 579-1606 Ext. 858 [email protected]

Jennylee Hanlon LifeWorks Coordinator (719) 499-1606 Ext. 260 [email protected]	Brittany Bunkley Resident Engagement Specialist (719) 579-1606 Ext. 863 [email protected]
Deandre Sanders Accounts Coordinator - Accounts Receivable (719) 579-1606 Ext. 846 [email protected]	Rhianna Pablo Accounts Coordinator - Accounts Payable (719) 579-1606 Ext. 689 [email protected]
Steve McIntire Project Director (719) 579-1606 Ext. 801 [email protected]

South Community Center Contacts

Desiree Kuhl
Assistant Community Director
(719) 579-1606 Ext.865
[email protected]

Korrine Burger
Customer Experience Manager
(719) 579-1606 Ext. 260
[email protected]

How can we help?

For Carson Family Homes 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Fort Carson Family Homes
Mgmt. Office: 719.579.1606
Maintenance: 719.579.1605
FortCarsonFamilyHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

Balfour Beatty Communities
BB Care Helpline: 877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Army Family Housing Office
Fort Carson: 719.524.0541
[email protected]