Contact Us
Our Fort Carson Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!
Leasing and Community Management Office
6800 Prussman Boulevard
Fort Carson, CO 80913
Phone: (719) 579-1606
Hours of Operation:
M, Tues, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Thurs: 9:00 am - 5:00 pm
Sat.: 10:00 am - 4:00 pm
Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (719) 579-1606.
Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (719) 579-1606.
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Maintenance
Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (719) 579-1605.
24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (719) 579-1605.
For medical emergencies or to report a fire, please dial 911.
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South Community Center
1045 Titus Boulevard
Fort Carson, CO 80913
Hours of Operation:
M, Tues, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Thurs: 9:00 am - 5:00 pm
Sat.: 10:00 am - 4:00 pm
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Joel Hefley Community Center Management Contacts
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Aymesha Melendez
Community Director
(719) 579-1606 Ext.686
[email protected]
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Keisha Layton
Customer Experience Manager
(719) 579-1606 Ext. 858
[email protected] |
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Jennylee Hanlon
LifeWorks Coordinator
(719) 499-1606 Ext. 260
[email protected]
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Brittany Bunkley
Resident Engagement Specialist
(719) 579-1606 Ext. 863
[email protected]
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Deandre Sanders
Accounts Coordinator - Accounts Receivable
(719) 579-1606 Ext. 846
[email protected]
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Rhianna Pablo
Accounts Coordinator - Accounts Payable
(719) 579-1606 Ext. 689
[email protected]
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Steve McIntire
Project Director
(719) 579-1606 Ext. 801
[email protected]
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South Community Center Contacts
How can we help?
For Carson Family Homes 3-Step Issue Resolution Process
Step 1
Identify Issue
Contact our local management/maintenance team.
Fort Carson Family Homes
Mgmt. Office: 719.579.1606
Maintenance: 719.579.1605
FortCarsonFamilyHomes.com
Step 2
Incomplete or Not Satisfied?
Contact Management
Escalate the issue to our corporate management team.
Balfour Beatty Communities
BB Care Helpline: 877.253.6988
Step 3
Issue Unresolved
If expectations are still not being met, contact:
Army Family Housing Office
Fort Carson: 719.524.0541
[email protected]